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Let's begin a new, bolder chapter in benefits administration—together. Please feel free to reach out anytime with questions and curiosities, or if you're ready to schedule a quick demo with our expert team.

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Frequently asked questions

Who do I talk to about how Elevate's platform can help my business?

We’re happy to consult with you about how our solutions can help you meet your business goals and objectives. Please book a demo.

Book a Demo

I have a personal account on the Elevate platform. How do I access my account? Who do I contact with questions?

Most members access their accounts and customer support through their account administrator's website. However, depending on your account setup, you may access your account directly from Elevate's website. If you're not sure, it's best to check your welcome materials or the contact information on the back of your debit card. Those materials will show you where to go and who to contact for support.

I’m an employer with a corporate account on the Elevate platform. How do I access my account? Who do I contact with questions?

As a technology platform provider, Elevate does not contract directly with employers. Therefore, we cannot provide employer-level support. Instead, our account administration partners manage employer programs. Please reach out to your account administrator for assistance.

I’m an employer with a corporate account on the Elevate platform. My accountants are asking for an Elevate W-9 for tax purposes. Where do I get one?

As a technology platform provider, Elevate does not contract directly with employers and, therefore, does not have access to employer-level contract details. Please reach out to your account administrator for assistance.

I’m an employer looking for a new HSA/FSA/HRA solution. How can Elevate help?

Great! We're excited you're interested in bringing advanced technology to your benefits programs. As a technology platform provider, we do not work directly with employers, but we can connect you with one of our amazing account administration partners.

Submit a Request

How do I learn more about consumer account technology innovations?

Stay ahead of the curve by signing up for news and updates from the experts at Elevate. Follow us on LinkedIn and X for more updates.

What is HRA Software?

HRA software, or health reimbursement arrangement software, is a specialized technology solution designed to streamline the administration and management of HRAs. HRA software automates various aspects of HRA administration, including enrollment, claims processing, reimbursement management, compliance tracking, reporting, and employee communication.

Who is Elevate’s HRA software for?

Elevate offers HRA software for TPAs, Health Plans, Benefits Administrators, and Financial Institutions.

What does Elevate’s HRA administration software offer that other providers can’t?

Elevate’s HRA administration software is the industry’s first completely cloud-based, API-driven, and AI-enabled platform. The platform is custom-built for benefits account administration, and offers the following advantages:

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Instant claims processing
Real-time digital reimbursements
Single, cloud-based platform
Single, contactless card
Full API functionality
Customized reporting
No-support-ticket plan updates

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Want to learn more? Get an overview of our platform or request a demo today!

What is HSA software?

Health savings account (HSA) software is a digital platform that is designed to manage and administer health savings accounts. An HSA is a tax-advantaged savings account available to individuals with high-deductible health plans (HDHPs) to help cover medical expenses not covered by insurance.

Who is Elevate’s HSA software for?

Elevate offers software to manage HSA accounts for TPAs, Health Plans, Benefits Administrators, and Financial Institutions. ‍

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What does Elevate’s HSA software offer that other providers can’t?

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Elevate’s HSA software is the industry’s first completely cloud-based, API-driven, and AI-enabled platform. The platform is custom-built for benefits account administration, and offers the following advantages:

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A 97% CIP passage rate
Instant claims processing
Real-time digital reimbursements
Single, cloud-based platform
Single, contactless card
Full API functionality
Customized reporting
No-support-ticket plan updates

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Want to learn more? Get an overview of our platform or request a demo today!

What is FSA Software?

FSA software is a digital platform designed to manage and administer flexible spending accounts (FSAs). An FSA is an employee benefit plan that allows employees to set aside a portion of their pre-tax earnings to pay for eligible medical expenses and dependent care expenses not covered by insurance.

Who is Elevate’s FSA software for?

Elevate’s all in one platform provides comprehensive FSA administration solutions for TPAs, Health Plans, Benefits Administrators, and Financial Institutions.

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What does Elevate’s FSA software offer that other providers can’t?

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Elevate’s FSA administration software is the industry’s first completely cloud-based, API-driven, and AI-enabled platform. The platform is custom-built for benefits account administration, and offers the following advantages:

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