Case Study in Fraud Prevention: How We Blocked a $20k Scam

Elevate protects our partners by catching what others miss.

Scammers are becoming more sophisticated, but so are we. Elevate combines AI-driven fraud detection with deep expertise and real-time partner collaboration to stop fraud…before the money is gone.

The Fraud Attempt

With a seemingly credible referral and information from the dark web, a fraudster social-engineered our partner’s account manager into onboarding a fake employer and several employees.

Once the fictitious employer and employee accounts were in place, the scammer attempted to submit $20,000 in fraudulent claims. But! Elevate’s fraud detection system immediately flagged the suspicious activity and escalated the case for human review. Our real-life experts alerted the partner, and within hours, they locked the organization and stopped all payment and card activity.

How Our AI Detected the Fraud

Elevate’s fraud detection engine goes far beyond surface checks. It reviews every claim against hundreds of authenticity markers and, in this case, flagged several red flags, including:

• Evidence of document manipulation
• Missing claim details
• Unusual inconsistencies in presentation
• Technical indicators of fraud

Partner Collaboration That Delivers

Elevate experts stayed in constant contact with our partner on Slack, immediately flagging the fraud, answering questions, and providing clear guidance until the case was closed. The AI tools had caught the suspicious claims right away, helping stop the fraud before any money ever left the account. With the ability to shut down the accounts directly using partner tools, the partner had full control in the moment and complete visibility into the resolution process.

The entire issue was resolved within hours, giving the partner not only immediate savings of $20,000 in this case, but also lasting confidence that Elevate prevents fraud every day.

Catching What Others Miss‍

At Elevate, we are more than a technology platform. We protect partners and participants with a two-fold approach: AI that runs in the background and experts who step in immediately when needed. The results speak for themselves:

• Fraud attempts stopped within hours, not days
• Partners have full visibility and the self-serve controls to act quickly
• AI precision reduces false positives while zeroing in on subtle fraud indicators

What We Can’t Share Publicly

Want to know exactly what tips off our AI flags? Due to security reasons (as in we don’t want to give scammers any advantage), we don’t publish those details. However, we’d be glad to personally walk you through these details and discuss how we can better protect you.

‍Reach out to schedule a conversation.